Part 4

Providing Logistics Services to Global Customers

IN THIS PART …

Develop an awareness of and sensitivity to the critical cultural issues that affect not only your foreign operations and workforce but also your foreign customers.

Explore some of the unique types of insurance that may be necessary when providing foreign logistics support services, to include the critical elements to cover in developing your company’s intellectual property rights protection plan.

Find out about the various options you have in staffing foreign logistics support service operations, including the differences between expatriates, third-country nationals, and local nationals.

Examine not only the labor laws that you may have to comply with, but also the resulting impact on the cost of workforce scheduling, accommodating restrictions, and your company’s ability to successfully fulfill its logistics support services contract.

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