5

Case studies in global resource sharing

Abstract:

In this chapter, the results of an email survey conducted by the authors in late 2010 are discussed. The survey was designed to gather information about participation in international interlibrary lending and to learn about the greatest barriers to successful global resource sharing activities.

Key words

SurveyMonkey

staffing

copyright

costs

shipping

delivery

technology

language barriers

borrowing and lending practices

returnables

non-returnables

Introduction

Despite decades spent building technological infrastructure and work processes to handle international requests for library materials, the question of why some requests for foreign materials succeed while others fail remains a complex ...

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