Case studies in global resource sharing
Abstract:
In this chapter, the results of an email survey conducted by the authors in late 2010 are discussed. The survey was designed to gather information about participation in international interlibrary lending and to learn about the greatest barriers to successful global resource sharing activities.
Key words
SurveyMonkey
staffing
copyright
costs
shipping
delivery
technology
language barriers
borrowing and lending practices
returnables
non-returnables
Introduction
Despite decades spent building technological infrastructure and work processes to handle international requests for library materials, the question of why some requests for foreign materials succeed while others fail remains a complex ...
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