Chapter 1
Introduction
Why Global Teams is needed
Much has been written about globalisation. Much less has been written about global teams. Globalisation depends on small teams of people from across the world making things happen. These teams may be working on supply chains or R&D, serving a global customer, building a global service or product, running IT, risk, finance or HR for the firm. Global teams are the oil that helps global firms work.
Making teams succeed within one country is hard enough. Succeeding across borders is far harder. The challenges of making decisions, setting goals, communicating, building trust and managing the team are far harder when you are separated by time, language, culture and priorities.
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