Chapter 11
Conclusions
Before starting the research for this book it was not clear whether there was a challenge for global teams. At first glance, it would seem that all teams have the same needs: clear goals, roles and processes, and effective team members who trust each other and communicate well. The big question was: ‘Are global teams really different?’
The answer was emphatic: global teams are fundamentally different from domestic teams. It also became clear that global teams are the oil which makes globalisation work and helps global firms perform.
Plenty of research has been done on the structure of global firms, and that research focuses on the global–local trade-off. If you are designing a global structure for a firm, the global–local ...
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