CHAPTER 11

The Sharing Economy

Rise of Sharing Economy

Sharing economy or the collaborative economy is an important global trend that is leading us beyond what we have experienced as consumers, workers, owners, and communities. It is based on our ability to share our possessions, services, and needs. It affects many industries, including hospitality, tourism, transport, and lending. More importantly, sharing economy is driven by multiple technological, social, cultural, and economic forces. As Amazon.com and eBay capitalized on the connectivity of the Internet to create e-commerce business models in the 1990s, some companies such as Uber and Airbnb are currently harnessing the convenience of mobile technologies and wireless connectivity to construct ...

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