KEN BLANCHARD and ALAN RANDOLPH (alanran@comcast.net) work with organizations the world over through the Ken Blanchard Companies, which is committed to helping people and organizations lead at a higher level. With a mission to unleash the power and potential of people and organizations for the greater good, the company is a global leader in workplace learning, productivity, and leadership effectiveness. The Ken Blanchard Companies believes that people are the key to accomplishing strategic objectives. Its programs not only help people learn but also ensure that they cross the bridge from learning to doing. The company offers seminars and provides in-depth consulting in the areas of teamwork, customer service, leadership, ...

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