Book description
Going Corporate: A Geek's Guide shows technology workers how to gain the understanding and skills they need to become effective, promotable managers or sought-after consultants or freelancers.
Technology professionals typically dive deeply into small pieces of technology–like lines of code or the design of a circuit. As a result, they may have trouble seeing the bigger picture and how their work supports an organization's goals. But ignoring or dismissing the business or operational aspects of projects and products can lead to career stagnation. In fact, understanding the larger business environment is essential for those who want a management job, a consulting gig, or to one day start a business. It's also essential for those who have been promoted and find themselves flailing for lack of a business education.
Going Corporate: A Geek's Guide to the rescue! This book is designed to help readers gain management skills, insight, and practical understanding of essential business and operational topics. Readers will learn to develop project and program management skills, deliver service efficiently and improve processes, implement governance, analyze financial statements, and much more. After reading this book, technology professionals will understand such things as enterprise architecture, IT operations management, strategic and financial management—and how each relates to the others. Detailed case studies help cement the understanding of how an IT organization and its workers succeed in the 21st century. This book:
Illustrates how pieces of the business puzzle fit together to form a robust enterprise
Prepares readers to get promoted into management
Explains the key management skills and knowledge required for a successful IT career
What you'll learn
The skills and knowledge it takes to be an effective project, program, or mid–level manager, in–demand consultant–or even a C–level executive
How your current job fits into the bigger picture
What your organization must do to create customers and make a profit
How good governance turns strategy into effective action
How understanding finances–corporate or departmental–can help unlock business potential
The tools necessary for making sound operational decisions
Who this book is for
Workers in the technology trenches wondering how to improve career potential
Technology professionals aiming for management positions
Fresh graduates starting a career in the corporate world
Recently promoted managers with little or no business education
Students in technical or business programs
This book will also be useful for practicing engineers and managers as a refresher course on operational challenges encountered in the day-to-day life of technology executives.
Table of contents
- Title Page
- Dedication
- Contents at a Glance
- Contents
- About the Author
- About the Technical Reviewer
- Foreword by Rebecca Lacy
- Foreword by Prabhakar Kanagarajan
- Preface
- Acknowledgments
- Special Thanks
- List of Acronyms, Terms, and Abbreviations
-
Part 1: IT Operational Issues
- Chapter 1: Understanding Enterprise IT
-
Chapter 2: Project Management A Different Perspective
- The Project in a Larger Business Context
- Traditional vs. Agile Project Management
- Project Management Office (PMO)
- Project Management Tools That Can Help You
- Things Project Managers Need to Care About
- Transition and Change Management
- Emotional Intelligence
- Project Management Is a Discipline
- Summary
- Case Study: Project Team Learns to Understand the Client's Business
- Chapter 3: Delivery and Program Management
-
Chapter 4: Service Delivery Management
- What Is Service Delivery?
- Differences Between a Service Delivery Manager and a Project Manager
- Transition and Change Management in the Service Delivery Process
- What Is an SLA?
- Types of SLAs
- Service Delivery Organization (SDO)
- Service Delivery and SLA Management
- Customer Satisfaction Surveys
- Challenges in the Life of a Service Delivery Manager
- Summary
- Case Study: Service Delivery for a Fortune 500 Client
- Chapter 5: Portfolio Management
- Chapter 6: Presales, Bid Management, and Sales and Marketing
-
Chapter 7: Infrastructure Elements
- What Constitutes Infrastructure Elements?
- Server Management
- Network and Storage Management
- Asset Management
- Application and Security Patch Management
- Performance Optimization and Application Tuning
- IT Security and Business Continuity Planning
- Database Administration
- Help Desk Services
- Challenges in IT Infrastructure Management: A 10,000-Foot View
- Capacity Planning
- Performance Management
- Summary
- Case Study: Infrastructure Operations
- Chapter 8: The Cloud Fundamentals, Strategy, and Economics
-
Part 2: IT Business Issues
-
Chapter 9: The Fascinating World of Finance
- Economics and Finance
- Supply, Demand, and Market Pricing
- Business Cycle or Economic Cycle
- Examples of Basic Economics in Decision Making
- Business and the World Economy
- Politics and the Economy
- The Financial Institutions
- The Role and Functioning of Financial Markets
- Common Financial Instruments
- Objectives of an Enterprise: Shareholder Wealth Maximization
- Basics of Accounting for an Enterprise
- Ratio Analysis for Reading the Health of an Enterprise
- Cost Leadership and Competitive Advantage
- Components of Cost
- Allocation of Overhead
- Capital Expenditure (CAPEX) and Operating Expenditure (OPEX)
- Break-Even Point
- Budget and Budgetary Control
- Capital Budgeting (Investment) Decisions
- Company Valuation
- Summary
-
Chapter 10: IT and Business Processes
- Introduction: BPR Defined
- The Reengineering Process
- Change Management in Business Scenarios
- BPR as a “Quick Fix” Seldom Works
- Business Processes and Organizational Performance
- The Role of the Leader and Manager
- Reengineering Recommendations
- Summary
- Case Study: Business Transformation of an Applications Portfolio
- Chapter 11: IT and Business Analytics
-
Chapter 12: IT and Operations Management
- Introduction
- What ERP and SCM Mean to Line Managers
- Major Functions of an ERP
- What Is SCM?
- Evolution of SCM Systems and Technologies
- SCM vs. ERP
- ERP and SCM Integration
- Data Warehouses and Data Mining
- Collaboration and Integration in SCM
- Challenges/Issues with SCM Systems
- The Myth Around SCM Systems
- Summary
- Case Study: Single ERP Choice and Implementation
-
Chapter 13: Corporate Governance in IT Companies
- The Corporation and Its Control
- Board of Directors
- Powers and Obligations of Shareholders
- Why Corporate Governance?
- Corporate Governance Codes
- How to Implement Corporate Governance
- External Audits
- Sarbanes-Oxley
- Generally Accepted Accounting Principles
- Information Technology Governance
- Corporate Governance vs. IT Governance
- Summary
- Chapter 14: IT in Modern Vehicle Development Programs: Guest chapter by Shailesh Kadre
- Chapter 15: Streamlining IT Using Service- Oriented Architecture
-
Chapter 16: Strategic Thinking and the Evolution of Information Systems
- Understanding the Case Study
- Introducing the Challenges at X Ltd.
- Forming a Corporate Response
- Stage 1: Initiating a Study
- Stage 2A: Conducting the Industry Analysis
- Stage 2B: Determining SWOT Progress
- Stage 3A: Conducting an Analysis of the Core Business
- Stage 3B: Determining SWOT with Core Business Inputs
- Stage 4: Creating a Final SWOT Summary for X Ltd.
- Considering Strategy Choices for X Ltd.
- Presenting Strategy Recommendations for X Ltd.
- Summary
-
Chapter 9: The Fascinating World of Finance
- Appendix A: What Managers Are Discussing
- Appendix B: What CIOs Are Discussing
- Appendix C: References and Suggested Readings
- Index
Product information
- Title: Going Corporate: A Geek's Guide
- Author(s):
- Release date: June 2011
- Publisher(s): Apress
- ISBN: 9781430237013
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