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Good Products, Bad Products by James Adams

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CHAPTER 4Human FitDoes the Product Fit People?

Since products of industry are to serve people, the fit between people and products is an important issue. The desire for such fit is certainly not a new one. In fact, a tremendous amount of time and effort has been applied to this area. The field of human factors engineering, complete with the Human Factors and Ergonomics Society, focuses upon the relationship between people and machines. The term ergonomics applies to this area, along with biotechnology, which is still defined in some dictionaries as the study of human-machine compatibility, although it has been co-opted by the field of genetic engineering. More recently, the term human interface has been used in describing this relationship. Divisions ...

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