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Google This! by Terry Ballard

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11

Discovery platforms

Abstract:

Since web catalogs completely eliminated card catalogs in the 1990s there has been little substantive change in the way they work. All of them have the traditional card catalog searches, as well as keyword. There is an option to refine searches to bring in a more focused, manageable set, but extensive research has shown that this option is almost never taken. This chapter shows that as the twenty-first century saw the rise of Google, the expectations of library users changed, with more patrons being dissatisfied with the classic online catalog, which they saw as containing too much library jargon. It looks at the rise of a new type of catalog that overlaid the classic catalog and delivered a more intuitive look. ...

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