Governance for Smarter KPIs

Effective governance will ensure that KPIs evolve, remain aligned with strategic aspirations, and are trusted by workers and managers alike.

About the Research

This article series presents findings from the seventh annual global research study on artificial intelligence and business strategy by MIT Sloan Management Review and Boston Consulting Group. In spring 2023, we fielded a global survey and subsequently analyzed records from 3,043 respondents representing more than 25 industries and 100 countries. We also interviewed 17 executives leading AI initiatives in a broad range of companies and industries, including ...

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