Chapter 8
Project Quality Management
The PMBOK® Guide—Third Edition states on page 179 that “Project Quality Management processes include all the activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken.” On government projects, these needs are defined by the government body acting on behalf of the public. In large governments, the needs are generally stated as goals for a program, rather than for individual projects. Project Quality Management on government projects is frequently an oversight activity undertaken as part of procurement; see Chapter 12 (Project Procurement Management) in this extension.
Chapter 8 of the ...
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