1Why Worry About Grammar and Proofreading?

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Learning Objectives

By the end of this chapter, you should be able to:

• State the need for correct usage in business writing.

• State at least one important advantage of professional writing skills.

• List two common problems many writers share and know how to overcome them.

• List key components of any well-written business document.

A MANAGER’S WRITING PROCESS

7:45    Chris arrives at work. Chris’s supervisor requests an important letter go out as soon as possible.

7:55    Chris goes to make a cup of coffee.

8:00    Returning from the coffee machine, Chris proceeds to sort mail from the “In” basket, ...

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