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Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results by Judith W. Umlas

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Chapter 4THE 5 CS: THE ACKNOWLEDGMENT PRACTICE THAT WORKS MIRACLES

Now that you know you are the yeast that will cause the whole loaf to rise, you need to know how simple it is to make that happen. That’s where the 5 Cs come in. So just relax—this will be easy, fun, and momentously fulfilling. It also sets the stage for creating and launching your Acknowledgment Action Practice.

Let’s first take a minute to define acknowledgment. I want to do this now, before we really get going, so that we are all clear on the concept that is my passion and my purpose. Once, I was brought in to speak to a group of mediators and lawyers in Southern California, and my presentation “Leadership and the Power of Acknowledgment” had been accepted, publicized, and ...

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