Chapter 12GRATEFUL LEADER PROFILES
PROFILE 1—LYNN BATARA
ENTERPRISE PROJECT MANAGEMENT
OFFICE DIRECTOR
FRANKLIN TEMPLETON INVESTMENTS
To me, a Grateful Leader is someone who brings out the best in others, someone who believes in others when they don’t always believe in themselves. Grateful Leaders give people the support they need to persevere and grow, cheer them on along the way, and celebrate their successes.
I believe that people see me as a Grateful Leader, and this is based on what they’ve said to me or communicated through e-mails, cards, and even instant messages! Over the years, I’ve saved meaningful cards and e-mails in a “warm-and-fuzzy file” at my desk, and on the off chance that I’m having a bad day, I’ll thumb through the file. ...
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