Acknowledgements
I'd like to offer my most sincere thanks to all of the people who have helped me on my journey so far.
In corporate life, I'm a great believer that there are those who extend ladders and are committed to helping those around them develop and succeed; and those who close hatches and are determined that no-one else will follow their ascension path through the organisation. I've been incredibly lucky to have had many people extend ladders to me and genuinely help me develop and learn.
Thank you to Grace Chopard (former VP, Global Strategy & Transformation, IBM) for taking a chance on me as a trainee management consultant and getting me started at Price Waterhouse Urwick. Thank you also to Martin Green (former Partner, KPMG) for recommending me for my first meaningful project management role, and to Lawrence Owen, Sarah Cole and Carlos de Carvalho for your support over many years, and for giving me constant challenges that stretched me out of my comfort zone. You each provided valuable lessons and examples that provided me with an early solid foundation.
Thanks also to Gavin Slater (former Group Executive, NAB) for letting me get on with things and giving me lots of rope (and sometimes Red Bull) to try the ideas and approaches I outline in this book in a real-world environment. Thanks also for your trust, aircover and support.
A special thanks to Cameron Clyne (former Group CEO, NAB) for his support and wise counsel throughout my consulting and banking careers, ...