8 Diversity in Groups
Poppy L. McLeod and Y. Connie Yuan
Chapter Objectives
Recognize different conceptualizations and definitions of diversity.
Understand two major theoretical approaches to studying diversity: (a) information processing and (b) social identity and categorization.
Identify factors that influence how diversity affects team communication processes and task outcomes.
Introduction
What exactly do people mean when they use the term diversity? The connotative and denotative meanings of this term have changed significantly since it has commonly appeared in academic research, organizational practices, and educational materials. The origins of the interest in diversity can be traced to social justice ...
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