Appendix C. CORPORATE WORKFLOW DIAGRAM

This appendix describes a simple approach to drawing corporate workflow diagrams, which can be useful for understanding how a company works and for training others about the process. They can also provide great help in identifying problems and figuring out solutions.

Specific company problems can lead to investigation of workflows related to that specific problem. However, you shouldn't wait until you have a problem before you put together a clear understanding of the overall corporate workflows.

For a small company, creating a simple workflow diagram is usually sufficient. A simple workflow diagram helps you understand how the company works, from creating estimates to shipping the product. Although complex ...

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