Introducing a new process to your company is never as simple as telling the team to use a process you have chosen. Process introduction usually requires a fair amount of preparation and training. The steps in introducing a process usually go like this:
Select and analyze a process.
Document the process.
Train the team on the process.
Kick off the process.
Once the process is in place, maintaining the process requires the following:
Promoting the process
Monitoring and enforcing the process
Training new team members
Let's review some of the areas not covered earlier.
To document a process, start with a one-page flow chart and a one- to three-page summary. When you have a more complex workflow, people using the process will have a more ...