INDEX
7 Habits of Highly Effective People 75–6
360-degree listening 48
adversity, approaches towards
assumptions, challenging 41
attitude
see ‘can do’ attitude; positive attitude
authority, attitudes towards 61
baboons (political animals) 61, 62, 69
brain chemistry 92
breaks 79
Breuning, Loretta 92
calmness 62
change talk 93
closing down creativity ...
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