1. Above all else, a salesperson should focus on
A. Increasing his commission.
B. Quickly making a sale.
C. Doing what’s best for the customer.
D. Distributing his business cards.
2. When you have empathy in sales, you tend to
A. Put the customer first.
B. Put yourself first.
C. Watch sad movies.
D. Hold therapy sessions.
3. Ego drive pushes a person to
A. Not care about others.
B. Make a sale.
C. Make friends.
D. Change careers.