1. In the course of the sale, it is best to
A. Ask questions.
B. Talk about your company.
C. Explain features and benefits.
D. Give an award winning presentation.
2. How many questions should you ask a customer or prospect?
C. As many as you think are necessary.
D. As few as possible.
3. Asking questions in the sales process
A. Should come naturally to you.
B. Should be very uncomfortable.
C. Should not be looked at as important.
D. Will take practice, like anything else you do.
4. Your goal in any sales call is to
A. Learn as much about the customer as you can.
B. Close the deal as fast as you can.
C. Sell as much as possible even if the customer doesn’t need it.
D. Not leave without an order.
5. When on a sales call