13.5. CASE STUDY
Lee coached a deputy director, Fran, in a large government public health organization as part of a leadership development program. He describes how he used AI and EI principles to help Fran accurately assess the situation, identify her EI strengths, and use AI principles to envision and map out a new future.
Fran had worked in the public sector for over thirty years and was a highly successful executive known to manage people and large projects well. Unfortunately, the relationship with her boss, Tim, had deteriorated over the last year and she found herself being marginalized. During the year she was asked to work through the CFO, Dave, who was also acting as the COO and running daily operations. He was a control maniac and ...
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