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Chapter 11
Team Building
Aside from dealing with legal issues, you will start building your team in this
chapter. Who will be important to your concierge practice success? Who will
handle financial affairs, make sales, plan operations, and help you deliver care?
What roles will you fill in- house and what tasks would better be served
by being outsourced? To whom should you turn for advice?
Every practice’s need for staff is unique. Some practices don’t hire anyone
and use a professional employer organization, or PEO. That way, the PEO
handles all compliance and hiring, benefits management, and recruiting
tasks, but you make the final decisions on ...