Chapter 39. Using an HPT Model to Become Management's Partner
Danny Langdon
Human performance technology (HPT), as noted throughout this book, can bring enormous results-based, valued-added benefits to organizations at every level of work performance. These benefits range from those of the individual workers or jobs to those of teams, core processes, performance management of work execution, business problem solving, and the alignment of work levels to cultural issues and to their resolutions. HPT not only concerns itself with how work is executed and how it can be improved but also addresses the entire culture that supports the execution of work. HPT can be used as an analytical, systemic problem-solving methodology. The work of HPT researchers ...
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