Chapter 40. Managing Human Performance Technology Projects
Nicholas Andreadis
In today's demanding, highly competitive, and complex environment, project management can no longer be considered a nice-to-have tool for performance analysts. Problems must be solved quickly and completely and opportunities grasped when presented.
This chapter presents time-tested concepts, methods, and tools of project management, with the critical success factors that support successful human performance technology (HPT) projects.
HPT is an area of practice that brings together three distinct but related management disciplines: total quality management, change management, and project management (see Figure 40.1).
Each of these management disciplines is embedded in the ...
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