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Handbook of Statistical Analysis and Data Mining Applications
book

Handbook of Statistical Analysis and Data Mining Applications

by Robert Nisbet, John Elder, Gary Miner
May 2009
Beginner to intermediate content levelBeginner to intermediate
864 pages
23h 13m
English
Elsevier Science
Content preview from Handbook of Statistical Analysis and Data Mining Applications
Tutorial D

Detecting Unsatisfied Customers

A Case Study Using SAS Enterprise Miner Version 5.3 for the Analysis

Chamont Wang, Ph.D.

OUTLINE

Note: The data set for this tutorial is not provided on the DVD that accompanies this book. Capital One, headquartered in Richmond, Virginia, requests that any readers of this book who want to use this data set contact Capital One directly; details on how to obtain this data set are provided on the DVD and/or the Elsevier companion Web page for this book.

Introduction

In this tutorial, we will ...

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Publisher Resources

ISBN: 9780080912035