Harnessing Grassroots Automation
With a modest amount of training, nontechnical employees can automate complex processes and generate significant value for their organizations.
Companies are increasingly embracing the idea of helping nontechnical staff members — those who have deep business-area expertise — learn to directly automate processes that give them headaches and eat up their time. For instance, human resources employees are uniquely qualified to identify the mundane and repetitive parts of their jobs, such as candidate-tracking tasks, and then, with some training, build automations that will relieve them of chores such as duplicative data entry and data cleaning.
While the development ...
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