A Bad Meal, and the Truth

Stephen P. Kaufman

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STEPHEN KAUFMAN joined the school’s faculty as a senior lecturer in business administration in January of 2001. He teaches the required first-year course in technology and operations management.

For fourteen years, he served as chief executive officer of Arrow Electronics, Inc., an NYSE-traded company. Prior to joining Arrow as a business unit head in 1982, he held executive positions at Midland-Ross Corporation and worked for global strategy-consulting firm McKinsey and Company, where he was elected partner in 1976.

A graduate of Harvard’s M.B.A. program himself, he has returned to the school in part, ...

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