Harvard Business Review Emotional Intelligence Collection (4 Books) (HBR Emotional Intelligence Series)

4

Resilience for the Rest of Us

By Daniel Goleman

There are two ways to become more resilient: one by talking to yourself, the other by retraining your brain.

If you’ve suffered a major failure, take the sage advice given by psychologist Martin Seligman in the HBR article “Building Resilience” (April 2011). Talk to yourself. Give yourself a cognitive intervention, and counter defeatist thinking with an optimistic attitude. Challenge your downbeat thinking, and replace it with a positive outlook.

Fortunately, major failures come along rarely in life.

But what about bouncing back from the more frequent annoying screwups, minor setbacks, and irritating upsets that are routine in any leader’s life? Resilience is, again, the answer—but with a different ...