Having the bubble: How your experts build, maintain, and spread deep system knowledge

Having the bubble: How your experts build, maintain, and spread deep system knowledge

by Beth Long
Released October 2019
Publisher(s): O'Reilly Media, Inc.
ISBN: 0636920338550

Read it now on the O’Reilly learning platform with a 10-day free trial.

O’Reilly members get unlimited access to live online training experiences, plus books, videos, and digital content from O’Reilly and nearly 200 trusted publishing partners.

Start your free trial

Video description

We fret about how to break system knowledge out of knowledge silos—the expert individuals with a deep intuitive understanding of our complex systems. How do these people engage with the system and act to protect, fortify, and improve it? How can engineering organizations protect and fortify experts as a key part of their observability strategy?

Beth Long (New Relic) explains how those experts represent both a vulnerability and a strength and why understanding them as a key mechanism in your larger systems helps you harness their power and protect against fragility.

This session was recorded at the 2019 O'Reilly Velocity Conference in San Jose.

Product information

  • Title: Having the bubble: How your experts build, maintain, and spread deep system knowledge
  • Author(s): Beth Long
  • Release date: October 2019
  • Publisher(s): O'Reilly Media, Inc.
  • ISBN: 0636920338550