What You’ll Learn

Are you worried about losing your star performer to greener pastures? Or struggling with a problem employee? Do you dread annual performance appraisals?

As a manager, you know it’s important to give your employees the feedback they need to develop. But communicating it in a way that motivates them to improve can be a challenge. And the prospect of facing someone who may get emotional can seem overwhelming.

But whether you are discussing a formal performance assessment or addressing everyday behavior, you can transform these stressful encounters into productive conversations. Brimming with actionable advice on everything from delivering constructive comments to recognizing exceptional work, this guide will give you the tools ...

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