June 2017
Beginner
256 pages
3h 47m
English
Dealing effectively with emotions is a key leadership skill. And naming our emotions—what psychologists call labeling—is an important first step in dealing with them effectively. But it’s harder than it sounds: Many of us struggle to identify what exactly we are feeling, and oftentimes the most obvious label isn’t actually the most accurate.
There are a variety of reasons why this is so difficult: We’ve been trained to believe that strong emotions should be suppressed. We have certain (sometimes unspoken) societal and organizational rules against expressing them. Or we’ve never learned a language to accurately describe our emotions. Consider these two examples:
Neena is in a meeting with ...