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HBR Guide to Emotional Intelligence (HBR Guide Series)
book

HBR Guide to Emotional Intelligence (HBR Guide Series)

by Harvard Business Review
June 2017
Beginner content levelBeginner
256 pages
3h 47m
English
Harvard Business Review Press
Audiobook available
Content preview from HBR Guide to Emotional Intelligence (HBR Guide Series)

CHAPTER 4

A Vocabulary for Your Emotions

by Susan David

Dealing effectively with emotions is a key leadership skill. And naming our emotions—what psychologists call labeling—is an important first step in dealing with them effectively. But it’s harder than it sounds: Many of us struggle to identify what exactly we are feeling, and oftentimes the most obvious label isn’t actually the most accurate.

There are a variety of reasons why this is so difficult: We’ve been trained to believe that strong emotions should be suppressed. We have certain (sometimes unspoken) societal and organizational rules against expressing them. Or we’ve never learned a language to accurately describe our emotions. Consider these two examples:

Neena is in a meeting with ...

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HBR Guide to Emotional Intelligence

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Publisher Resources

ISBN: 9781633692732