CHAPTER 17

How to Manage Someone You Don’t Like

by Amy Gallo

Everybody complains about incompetent bosses or dysfunctional coworkers, but what about irritating direct reports? What should you do if the person you manage drives you up a wall? If the behavior is a performance issue, there’s a straightforward way to address what’s irking you, but what do you do when it’s an interpersonal issue? Is it possible to be a fair boss to someone you’d avoid eating lunch with, or must you learn to like every member of your team?

What the Experts Say

Of course, your job would be a whole lot easier if you liked everyone on your team. But that’s not necessarily what’s best for you, the group, or the company. “People liking each other is not a necessary component ...

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