CHAPTER 1

Improve Your Critical Thinking at Work

An interview with Helen Lee Bouygues by Curt Nickisch

When faced with a complex issue, leaders often rely too heavily on their own expertise and then jump to conclusions quickly. But doing so can lead to mistakes, missed opportunities, and even failure. Instead, they should deliberately approach each problem and devote time to thinking through possible solutions.

Helen Lee Bouygues is the founder of the Reboot Foundation, a nonprofit that helps parents, teachers, and employers think more critically about their problems. In this interview, she discusses how anyone—whether they’re at the top of their organization or just starting out in their career—can learn this essential skill.

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