Introduction

Whether you’re taking over an existing team, launching a new one, or have been leading a group for a while, getting people to work together to produce excellent outcomes is not easy. Each team is different, and each poses a distinct set of challenges. Maybe you’ve just been assigned to chair a task force of people from different units to launch a companywide initiative. Perhaps you manage five people who have to work together daily as a part of ongoing operations. Or maybe you’ve been struggling at the helm of a team so mired in conflict that the members couldn’t reach agreement on anything if their lives depended on it. No matter what type of team you’re leading, you probably face tight deadlines and high expectations and feel the ...

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