CHAPTER 4

Turn the Job You Have into the Job You Want

by Amy Wrzesniewski, Justin M. Berg, and Jane E. Dutton

A 30-year-old midlevel manager—let’s call her Fatima—is struggling at work, but you wouldn’t know it from outward appearances. A star member of her team in the marketing division of a large multinational foods company, Fatima consistently hits her benchmarks and goals. She invests long hours and has built relationships with colleagues that she deeply values. And her senior managers think of her as one of the company’s high potentials.

But outside the office, Fatima (who asked not to be identified by her real name) would admit that she feels stagnant in her job, trapped by the tension between day-to-day demands and what she really wants ...

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