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How to React to Incidents of Bias at Work
by Judith Honesty, David Maxfield, and Joseph Grenny
Bias at work can be overt and insidious. It can be shocking and enraging. But the subtle “Wait, what just happened?” moments are far more frequent. Take these examples: A client assumes you are in a subordinate role because of your age. A prospective customer only makes eye contact with your white colleague. A coworker calls you “angry” while your equally assertive male counterpart gets labeled “strong.”
Moments like these leave you questioning others’ intentions and your own perceptions. Your inner dialogue can sound a bit like, I’m upset. But should I be? Do I have a right to be? At best, this shadowy bias is exhausting. At worst, it is soul-destroying. ...
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