Index
access-based positioning, 194–196
achieving beyond expectations, 76
acquisitions, 8
capabilities through, 18–21
acting on knowledge, 50
activities
access driving differences, 195
affecting activities, 201–202
combining, 200–208
competitive advantage, 182, 206
incompatible, 197
performing better than competitors, 182–183
positioning choices, 200
productivity frontier, 185
reinforcing, 202–204
relationships, 200
simple consistency, 202
strategic fit, 206–208
trade-offs arising from, 198
unique, 188–196
activity-system maps, 203–205
Admiral, 212
advisers, 51
airline industry, 197
AlliedSignal, 115
controls too tight on innovation, 123
flexible organizational structures, 134
Allstate and analytics, 29
aluminum industry, growth of, 155
Amazon, ...
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