HBR's 10 Must Reads on Collaboration (with featured article "Social Intelligence and the Biology of Leadership," by Daniel Goleman and Richard Boyatzis)

Want Collaboration?

Accept—and Actively Manage—Conflict. by Jeff Weiss and Jonathan Hughes

THE CHALLENGE IS A LONG-STANDING one for senior managers: How do you get people in your organization to work together across internal boundaries? But the question has taken on urgency in today’s global and fast-changing business environment. To service multinational accounts, you increasingly need seamless collaboration across geographic boundaries. To improve customer satisfaction, you increasingly need collaboration among functions ranging from R&D to distribution. To offer solutions tailored to customers’ needs, you increasingly need collaboration between product and service groups.

Meanwhile, as competitive pressures continually force companies to find ...