How to Sell Your Ideas up the Chain of Command

by Ethan Burris

YOU HAVE A great idea—a product tweak that will save your company money, a process change to increase your team’s productivity, or a plan for heading off a looming crisis. There’s just one snag: You’re not sure how to approach your boss about it, or worse, you’ve tried and failed to get the attention of higher-ups.

Despite abundant research on the value of bottom-up innovation and problem-solving, many workers still feel stifled in giving their bosses feedback or making suggestions. One survey of U.S. employees found that a full 70% weren’t comfortable raising an issue with their boss even when it was important, and a landmark 2003 study found that 85% of employees withheld their ...

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