HBR's Year in Business and Technology: 2021 (2 Books)

 

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BUILDING ETHICAL AI FOR TALENT MANAGEMENT

by Tomas Chamorro-Premuzic, Frida Polli, and Ben Dattner

Artificial intelligence has disrupted every area of our lives—from the curated shopping experiences we’ve come to expect from companies like Amazon and Alibaba to the personalized recommendations that channels like YouTube and Netflix use to market their latest content. But when it comes to the workplace, in many ways, AI is still in its infancy. This is particularly true when we consider the ways it is beginning to change talent management. To use a familiar analogy: AI at work is in the dial-up mode. The 5G Wi-Fi phase has yet to arrive, but we have no doubt that it will.

To be sure, there is much confusion around what AI can and cannot ...