HCI Models, Theories, and Frameworks

HCI Models, Theories, and Frameworks

by John M. Carroll
Released May 2003
Publisher(s): Morgan Kaufmann
ISBN: 9780080491417

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Book description

HCI Models, Theories, and Frameworks provides a thorough pedagological survey of the science of Human-Computer Interaction (HCI). HCI spans many disciplines and professions, including anthropology, cognitive psychology, computer graphics, graphical design, human factors engineering, interaction design, sociology, and software engineering. While many books and courses now address HCI technology and application areas, none has addressed HCI’s multidisciplinary foundations with much scope or depth. This text fills a huge void in the university education and training of HCI students as well as in the lifelong learning and professional development of HCI practitioners. Contributors are leading researchers in the field of HCI. If you teach a second course in HCI, you should consider this book.

This book provides a comprehensive understanding of the HCI concepts and methods in use today, presenting enough comparative detail to make primary sources more accessible. Chapters are formatted to facilitate comparisons among the various HCI models. Each chapter focuses on a different level of scientific analysis or approach, but all in an identical format, facilitating comparison and contrast of the various HCI models. Each approach is described in terms of its roots, motivation, and type of HCI problems it typically addresses. The approach is then compared with its nearest neighbors, illustrated in a paradigmatic application, and analyzed in terms of its future.

This book is essential reading for professionals, educators, and students in HCI who want to gain a better understanding of the theoretical bases of HCI, and who will make use of a good background, refresher, reference to the field and/or index to the literature.

  • Contributors are leading researchers in the field of Human-Comptuter Interaction
  • Fills a major gap in current literature about the rich scientific foundations of HCI
  • Provides a thorough pedogological survey of the science of HCI

Table of contents

  1. Cover image
  2. Title page
  3. Table of Contents
  4. Critical Acclaim for HCI Models, Theories, and Frameworks
  5. The Morgan Kaufmann Series in Interactive Technologies
  6. Copyright
  7. Acknowledgments
  8. Chapter 1: Introduction: Toward a Multidisciplinary Science of Human-Computer Interaction
    1. 1.1 THE GOLDEN AGE
    2. 1.2 LET 100 FLOWERS BLOSSOM
    3. 1.3 SCIENTIFIC FRAGMENTATION
    4. 1.4 TEACHING AND LEARNING
  9. Chapter 2: Design as Applied Perception
    1. 2.1 MOTIVATION
    2. 2.2 SCIENTIFIC FOUNDATION
    3. 2.3 CASE STUDY
    4. 2.4 CURRENT STATUS OF THEORETICAL APPROACH
  10. Chapter 3: Motor Behavior Models for Human-Computer Interaction
    1. 3.1 MOTIVATION
    2. 3.2 OVERVIEW: MODELS AND MODELING
    3. 3.3 SCIENTIFIC FOUNDATIONS AND MODEL DESCRIPTIONS
    4. 3.4 CASE STUDIES
  11. Chapter 4: Information Processing and Skilled Behavior
    1. 4.1 MOTIVATION FOR USING THE HUMAN INFORMATION PROCESSING THEORY IN HUMAN-COMPUTER INTERACTION1
    2. 4.2 OVERVIEW OF GOMS
    3. 4.3 SCIENTIFIC FOUNDATIONS UNDERLYING GOMS
    4. 4.4 DETAILED DESCRIPTION OF GOMS MODELS
    5. 4.5 CASE STUDY:PROJECT ERNESTINE
    6. 4.6 CURRENT STATUS
  12. Chapter 5: Notational Systems—The Cognitive Dimensions of Notations Framework
    1. 5.1 MOTIVATION
    2. 5.2 OVERVIEW
    3. 5.3 SCIENTIFIC FOUNDATIONS
    4. 5.4 DETAILED DESCRIPTION
    5. 5.5 CASE STUDY: EVALUATING A VISUAL-PROGRAMMING LANGUAGE3
    6. 5.6 CURRENT STATUS
  13. Chapter 6: Users’ Mental Models: The Very Ideas
    1. 6.1 MOTIVATION
    2. 6.2 SCIENTIFIC FOUNDATIONS
    3. 6.3 DETAILED DESCRIPTION
    4. 6.4 CASE STUDY
  14. Chapter 7: Exploring and Finding Information
    1. 7.1 INTRODUCTION
    2. 7.2 MOTIVATION: MAN THE INFORMAVORE
    3. 7.3 SCIENTIFIC FOUNDATIONS
    4. 7.4 DETAILED DESCRIPTION: SCATTER/GATHER
    5. 7.5 CASE STUDY: THE WORLD WIDE WEB
    6. 7.6 CURRENT STATUS
    7. AUTHOR NOTES
  15. Chapter 8: Distributed Cognition
    1. 8.1 MOTIVATION
    2. 8.2 OVERVIEW
    3. 8.3 SCIENTIFIC FOUNDATIONS
    4. 8.4 DETAILED DESCRIPTION
    5. 8.5 CASE STUDY: ENGINEERING DESIGN AND CONSTRUCTION
    6. 8.6 CURRENT STATUS
    7. AUTHOR NOTES
  16. Chapter 9: Cognitive Work Analysis
    1. 9.1 MOTIVATION
    2. 9.2 OVERVIEW OF CWA
    3. 9.3 SCIENTIFIC FOUNDATIONS
    4. 9.4 DETAILED DESCRIPTION
    5. 9.5 CASE STUDIES
    6. 9.6 CURRENT STATUS
  17. Chapter 10: Common Ground in Electronically Mediated Communication: Clark’s Theory of Language Use
    1. 10.1 MOTIVATION
    2. 10.2 OVERVIEW
    3. 10.3 SCIENTIFIC FOUNDATIONS
    4. 10.4 DETAILED DESCRIPTION
    5. 10.5 CASE STUDIES—APPLYING THE THEORY TO THE DESIGN OF TECHNOLOGY FOR COMMUNICATION
    6. 10.6 CURRENT STATUS
    7. ACKNOWLEDGMENTS
  18. Chapter 11: Activity Theory
    1. 11.1 MOTIVATION
    2. 11.2 OVERVIEW
    3. 11.3 SCIENTIFIC FOUNDATIONS
    4. 11.4 DETAILED DESCRIPTION
    5. 11.5 CASE STUDY
    6. 11.6 CURRENT STATUS
  19. Chapter 12: Applying Social Psychological Theory to the Problems of Group Work
    1. 12.1 MOTIVATION
    2. 12.2 AN OVERVIEW OF CSCW RESEARCH
    3. 12.3 SCIENTIFIC FOUNDATIONS
    4. 12.4 DETAILED DESCRIPTION: EXPLAINING PRODUCTIVITY LOSS IN BRAINSTORMING TEAMS
    5. 12.5 CASE STUDY: APPLYING SOCIAL PSYCHOLOGY THEORY TO THE PROBLEM OF UNDERCONTRIBUTION TO ONLINE GROUPS
    6. 12.6 CURRENT STATUS
  20. Chapter 13: Studies of Work in Human-Computer Interaction
    1. 13.1 MOTIVATION
    2. 13.2 OVERVIEW: A PARADIGMATIC CASE
    3. 13.3 SCIENTIFIC FOUNDATIONS
    4. 13.4 DETAILED DESCRIPTION
    5. 13.5 CASE STUDY
    6. 13.6 CURRENT STATUS
  21. Chapter 14: Upside-Down ∀s and Algorithms—Computational Formalisms and Theory
    1. 14.1 MOTIVATION
    2. 14.2 OVERVIEW OF ISSUES AND FIRST STEPS IN FORMALISM
    3. 14.3 SCIENTIFIC FOUNDATIONS
    4. 14.4 DETAILED DESCRIPTION
    5. 14.5 CASE STUDY—DIALOGUE SPECIFICATION FOR TRANSACTION PROCESSING
    6. 14.6 CURRENT STATUS
  22. Chapter 15: Design Rationale as Theory
    1. 15.1 MOTIVATION
    2. 15.2 OVERVIEW
    3. 15.3 SCIENTIFIC FOUNDATIONS
    4. 15.4 DETAILED DESCRIPTION
    5. 15.5 CASE STUDY
    6. 15.6 CURRENT STATUS AND FURTHER READING
    7. ACKNOWLEDGMENTS
  23. Glossary
  24. References
  25. Index
  26. About the Authors

Product information

  • Title: HCI Models, Theories, and Frameworks
  • Author(s): John M. Carroll
  • Release date: May 2003
  • Publisher(s): Morgan Kaufmann
  • ISBN: 9780080491417