Common Ground in Electronically Mediated Communication: Clark’s Theory of Language Use

Andrew Monk,     University of York, England

Human-computer interaction (HCI) has come to encompass technologies that mediate human-human communication such as text-based chat or desktop video conferencing. The designers of equipment to electronically mediate communication need answers to questions that depend on a knowledge of how we use language. What communication tasks will benefit from a shared whiteboard? When are text messages better than speech? Thus, the theory that informs the design of these artefacts is a theory of human-human interaction.

Previous theories of language use divide into the cognitive and the social. Most psycholinguistic ...

Get HCI Models, Theories, and Frameworks now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.