All groups were very clear on their need for direct, open communication, a concern that was not as pronounced in the initial study:
"Treat us like adults. Treat us like we can handle the real information." (administrative employee)
"I think it is time to show us that we are really going to do something besides liquidate." (administrative employee)
"You should never suppress any information because it can come back to haunt you. Be very honest, and I think most people will accept things if you are honest with them. I think you can get in trouble when you skirt around the issues and act like nothing's going on." (professional/technical employee)
"[They should] be stronger in their decisions . . . instead of riding the fence. ...