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Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations by David M. Noer

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5.10. Layoff Process Problems

Survivors in the second study told the same kinds of horror stories concerning the way layoffs were handled as the earlier survivors had. However, they seemed clear on the difference between "good" and "bad" process:

  • "I think that [layoffs] are handled very poorly. I worked with a guy for twenty-two years. We knew there was going to be a layoff in our department, but nobody was told ahead of time who it was going to be. When the day arrived, it was minutes before quitting time, and the boss came down and told him, 'You're it.' He had to pack his tools, clean out. It was a big shock. I don't think it was a very fair way of treating someone who had worked for a company for twenty-two years." (production employee) ...

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