O'Reilly logo

Health Care Operations and Supply Chain Management: Strategy, Operations, Planning, and Control by Evelyn Brown, John F. Kros

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 4

DATA AND STATISTICAL TOOLS FOR HEALTH CARE OPERATIONS IMPROVEMENT

LEARNING OBJECTIVES

  • Understand graphical methods of data description, specifically histograms.
  • Understand and calculate measures of central tendency and dispersion.
  • Use Excel to construct histograms and calculate measures of central tendency and dispersion.
  • Calculate and interpret expected values.
  • Understand the concept of Pareto analysis.
  • Be able to create and interpret box-and-whisker plots.
  • Understand and create tornado diagrams.

DESCRIPTIVE STATISTICS FOR DESCRIBING DATA SETS

The acquisition, analysis, and description of data are fundamental tasks managers are challenged with every day. Many health care professionals find themselves inundated with data—at times ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required