PREFACE

The health care field is a complex industry with numerous players, from end-user patients to insurance companies to large medical facilities. Health care facilities move large numbers of patients through many processes while attempting to maintain the proper supply of medical products as well as health care experts to complete the required care. Although generally viewed as a service-based industry, the health care field faces some of the most complex operations and supply chain challenges of any industry.

In today’s world of government spending cuts and health care reform, health care facilities must closely monitor their operations and determine ways to improve their efficiency in order to survive. Gone are the days of unlimited supplies, ...

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