Health Care Platforms Need a Strategy Overhaul
To succeed, digital health platforms must shift their approach in three key areas.
The Research
- From 2018 through 2022, the authors studied digital health platforms in Sweden, focusing on platform strategy, ecosystem management, and user behavior. They conducted 108 interviews in 14 organizations — four major digital primary care platforms, two platform technology developers, five established public and private health care providers, two health care agencies, and the Swedish Association of Local Authorities and Regions — and with individual users of digital health platforms.
- The work also included quantitative ...
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