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Healthcare Information Technology Exam Guide for CompTIA Healthcare IT Technician and HIT Pro Certifications by Brian Gugerty, Kathleen McCormick

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Key Leadership Capabilities of the Information Technology Leadership

The CIO plays a critical leadership role in ensuring the effective use of IT in the organization. The CIO will need to help guide the organization through the changes that will occur in the years ahead. Will these changes require an evolution of the CIO role or the skills of the CIO?

A 2009 survey of healthcare CIOs identified several characteristics, outlined in the following sections, that have enabled CIOs to be successful.2

Emotional Intelligence

The CIO must be able to relate to other executives, clinicians, and their staff. They must have an emotional even keel and be able to understand and appreciate the challenges faced by others.

HIT PRO EXAM TIP Emotional intelligence ...

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