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Healthcare Information Technology Exam Guide for CompTIA Healthcare IT Technician and HIT Pro Certifications by Brian Gugerty, Kathleen McCormick

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Human Factors and Human–Computer Interaction in Healthcare

Human factors is the field of study focused on understanding the human elements of systems, where systems may be defined as software, medical devices, computer technology, and organizations.4 The objective of studying human factors in healthcare is to optimize overall system performance and improve healthcare processes and outcomes. Two main areas covered by human factors are cognitive ergonomics, which deals with mental processes of participants in systems, and physical ergonomics, which deals with the physical activity within a system and the physical arrangement of the system.4 Human–computer interaction (HCI) is a subdiscipline of human factors focusing on understanding how humans ...

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